Welcome

    First time here? Lovely to meet you!

    Your first visit is all about getting to know you, your hair, your lifestyle and what you'd love to achieve. We'll have a proper chat, give you honest advice and make sure you feel completely comfortable before we do anything. No rush, no pressure.

    Your Journey

    Here's what your first visit looks like

    We don't believe in guesswork. Every new colour or big change starts with a proper consultation, so we can get to know your hair, understand what you're hoping for and put a plan together that actually works.

    1

    Have a good chat

    We'll talk about what you'd love to achieve and be upfront about what's realistic for your hair type and history.

    2

    Check out your hair

    We'll have a proper look at your current colour, condition and what's been done before, so we know exactly where we're starting.

    3

    Make a plan together

    We'll map out a clear plan, step by step, covering timings, cost and everything in between. No surprises.

    4

    Patch test & get ready

    We'll sort your patch test (at least 48 hours before, it's a safety must) and agree on your aftercare routine.

    You'll always know where you are in your hair journey and what's coming next. No surprises, no awkward conversations. Just great hair and good vibes.

    Good to know

    Digital or in-salon consultation before major colour work
    Mandatory patch tests for your safety
    48-hour SMS reminders so you never miss an appointment
    No deposits currently required
    48-hour cancellation policy
    Free on-site parking

    Fancy getting started?

    Book a consultation and we'll take it from there. No commitment, just a friendly chat about your hair.

    Not sure what you need? Our quick quiz will point you in the right direction.

    Good to Know

    First Visit FAQs

    Still have a question? Give the salon a call on 01202 604420. We're always happy to help.

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